Meta Faces Regulatory and Public Backlash in South Korea Over Account Suspension Errors

Meta Platforms Inc. is embroiled in controversy after Facebook and Instagram users in South Korea reported wrongful account suspensions, some involving grave accusations of child exploitation content violations. The company attributed the errors to technical glitches but has faced criticism for its sluggish response in restoring access and providing clarity.

South Korean lawmakers have intervened, demanding accountability from the social media giant. The incident exposes systemic flaws in Meta's content moderation and appeal processes—a pain point for users globally. One affected individual described the experience as deeply humiliating, highlighting the human cost of automated enforcement systems.

The case arrives as governments worldwide scrutinize Big Tech's governance practices. South Korea's robust digital consumer protection framework makes it a strategic battleground for platform accountability debates.